Contact Us
At Bingo Rosehill (Mecca Bingo Rosehill), we are committed to providing you with the best possible experience and assistance whenever you need it. Below, you will find a comprehensive guide on how to contact us for any questions or concerns.
Customer Support Availability
Our customer support team is available during our regular operating hours of 10:00 AM - 11:00 PM GMT (Monday - Sunday) via multiple channels to ensure that your issues are resolved efficiently. You can choose the most suitable method to get in touch with us:
Live Chat Support
For instant assistance, our live chat feature is available during our regular operating hours. You can initiate a conversation with one of our support agents through the designated section on our website.
Email Support
While we encourage using our online help centre or FAQ resources first, you may email us at for any issues that require a more personal response. We will make every effort to respond promptly.
Help Centre and FAQs
Before reaching out to our support team, we recommend checking our online help centre and FAQs section for commonly asked questions and solutions. This resource is designed to provide you with quick answers to your queries.
Responsible Gambling Assistance
If you or someone else is experiencing difficulties related to responsible gambling, please visit GambleAware or contact our customer support team for guidance on how we can assist in a safe and supportive environment. You may self-exclude from Mecca Bingo Limited through the national UK scheme.
Technical Support
For issues related to accessing our services or technical problems, please try troubleshooting with our online resources or contact us via for assistance.
Complaint or Dispute Guidance
If you wish to file a complaint or dispute regarding your gaming experience, please first review our terms and conditions. If unresolved through this process, reach out to us via the above email address. Our team will work closely with you to resolve any issues.
Communication Response Expectations
Please note that due to the volume of inquiries we receive, response times may vary. We appreciate your patience in these matters. You can expect a reply from our support team as soon as possible during business hours.
Account-Security Assistance
For any account-related concerns or security questions, please email us at with your contact details and specific issue for prompt assistance.
